Shipping policy

Delivery Times

Below are the average delivery times for all orders placed with Venla Helsinki:

Order processing: 1–3 business days — Orders placed on weekdays are usually processed within 1 business day. Orders placed on Friday evenings or weekends may take slightly longer.
Delivery time: 8–12 business days — Once your order has been shipped, it will arrive within approximately 8–12 business days, depending on your location.

You will receive a confirmation email as soon as your order has been shipped.

Placing an Order

Ordering from Venla Helsinki is easy and secure:

Go to the product page and click "Add to cart".
Carefully check your selected options.
Click "Proceed to checkout".
Enter your delivery details and confirm your address.
Click "Continue to shipping".
Review your information and proceed to payment.
Select your payment method and click "Confirm order".

You will then be redirected to your payment service provider to complete your purchase. If you encounter any issues, our team is here to help at info@venlahelsinki.fi

Payment Methods

All payments are processed in a secure environment using SSL encryption.

We accept:

Bank cards (AMEX, Mastercard, Maestro, Visa)
MobilePay

Shipping Costs

We offer free shipping on all orders, with no minimum purchase amount required. No additional shipping fees are charged at checkout. Please note that international orders may be subject to customs duties or import taxes, which are the customer's responsibility.

Order processing and shipping

Once your order has been processed, it will be prepared and shipped as soon as possible. Processing times may be slightly longer during peak periods. We appreciate your understanding.

Company Name: Match Commerce Limited  
Registration: 80987503
Address:
FLAT 2304, 23/F HO KING, COMM CENTRE, 2-16 FA YUEN STREET, MONG KOK HONG KONG